Beijing Solution
One-stop online government services
One-stop online government services
Product
Jingtong
User Pain Points
To address issues such as the fragmented construction and management of urban government, public, and life services, fragmented access points, poor data sharing, and insufficient business collaboration, there is a need to build a unified mobile city portal. This portal should bring together urban government, public, and life services for individuals and legal entities across the city, providing citizens and enterprises with convenient "one-stop" access to comprehensive, high-quality, efficient, and intelligent services.
Solution Features
"Jing tong" is built on the shared infrastructure of Beijing's "Seven Connections and One Platform" smart city initiative. It fully integrates new technologies like big data and artificial intelligence, and reuses common capabilities such as the city's big data platform, unified identity authentication system, electronic license and certificate system, electronic seal system, and unified application and acceptance platform. By achieving "unified users, unified messaging, unified data, and unified services", it has developed the ability to provide personalized and precise pushes of services and information, promoting the integration of online and offline services. Through its resource access and distribution system, it achieves unified listing, delisting, and coordinated management of all government, public, and daily life services, which helps optimize service processes, reduce redundant data entry, and enhance the user experience. Upholding the philosophy of "serving the people", "Jing tong" provides full coverage of services for individuals and legal entities, and offers special versions for the elderly, people with disabilities, and foreigners to meet diverse user service needs.
Target Users
Provincial and municipal governments.
Best Practices

"Jing tong" is dedicated to promoting the intensive construction and cross-system interoperability of the city's mobile government applications. It provides special thematic services such as health services and "trade-in" for consumer goods, as well as "efficiently handling one matter" services like "Medical Expense Reimbursement" and "Public Rental Housing Application", effectively improving the efficiency of users in handling affairs. It has created the "Jing tong Code", which enables "scan-to-retrieve-certificates" and "scan-to-get-a-ticket-number" in 117 government servicehalls across the city. It has also stepped up efforts to promote data sharing to reduce the need for users to repeatedly fill in and submit data and has built a unified message center to accelerate the delivery of government service information. To date, "Jing tong" has over 58 million registered users and more than 900 million total visits, making it a key link in Beijing's construction of an innovative and smart modern people's city. "Jing tong" is about to launch intelligent and convenient app services to better create an accessible smart city service assistant for individuals and legal entities.

Provider

Ant Yunchuang Digital Technology (Beijing) Co., Ltd.
Ant Group traces its roots back to Alipay, which was established in 2004. Over the years, Ant Group has grown to become one of the world's leading open Internet platforms. Through technological innovation, we support our partners in providing inclusive, convenient digital life and digital financial services to consumers and SMEs. In addition, we have been introducing new technologies and products to support the digital transformation of industries and facilitate collaboration. Working together with global partners, we enable merchants and consumers to make and receive payments and remit around the world.
https://www.antgroup.com

Beijing Baidu Netcom Technology Co., Ltd.
Our mission is to make the complicated world simpler through technology. We are a leading AI company with a strong internet foundation. Baidu was founded as a search engine business in 2000 with the belief that technology can change the way people discover and consume information. We have been consistently investing in AI since 2010 to solidify our technology advancement.
https://home.baidu.com

Tencent Cloud Computing (Beijing) Co., Ltd.
Tencent Cloud, one of the world's leading cloud companies, is committed to creating innovative solutions to resolve real-world issues and enabling digital transformation for smart industries. Through our extensive global infrastructure, Tencent Cloud provides businesses across the globe with stable and secure industry-leading cloud products and services, leveraging technological advancements such as cloud computing, Big Data analytics, AI, communication and network security. It is our constant mission to meet the needs of industries across the board, including the fields of gaming, media and entertainment, finance, healthcare, property, retail, tourism, and automotive. Tencent Cloud has data centers in 21 geographic areas on five continents with 56 availability zones and an exabyte-level storage capacity. Our content delivery network has deployed 3,200 acceleration nodes globally.
https://cloud.tencent.com

JD Technology Information Technology Co., Ltd.
JD Technology (JDT) is a business group under JD.com with a focus on serving governmental and corporate clients through technology. Living up to the mission of leading technology to promoting the digital intelligence of industries, making the world more efficient and beautiful, it is committed to providing technological products and services with a root in the whole value chain to governments, enterprises, financial institutions, and other clients. Based on cutting-edge technologies such as AI, cloud computing, big data, and IoT, and drawing on the experience in the supply chain accumulated by JD, JDT has grown into a provider that has the best industry know-how, providing clients with digital and intelligent solutions based on the supply chain.
https://www.jdcloud.com/cn/products/collaboration

  • Contact
  • Yan Zhiyang    13488697057    huangsha.yzy@antgroup.com

    Hu Shuai    18856086833    hushuai51@jd.com