Beijing Solution
Digital and Intelligent Healthcare
Digital and Intelligent Healthcare
Product
Beijing Hospital Appointment Unified Platform
User Pain Points
Addressing the challenges which the general public faces in access to medical care and appointment scheduling; tackling industry pain points and public issues such as medical resource allocation and equitable healthcare services; resolving the difficulties in unifying and analyzing data platforms for provincial and municipal medical institutions.
Solution Features
Beijing Hospital Appointment Unified Platform deeply integrates cloud computing, big data, artificial intelligence, blockchain, and privacy preserving computation.It pioneered in achieving integrated multi-module unification of medical, health insurance, and pharmaceutical services domestically, while building a dedicated healthcare private network and data security system. Based on these technologies, the platform provides standardized output of AI capabilities such as AI-powered triage and navigation, report consultation, and appointment scalper detection, along with 36 convenient services including appointment registration, registration waitlist, mobile health insurance payments, department and slot recommendations, queue management, lab test reports and medical imaging queries, mutual recognition of test reports, and municipal health checkup appointments, fully satisfying citizens' needs in all healthcare scenarios.
Target Users
Provincial and municipal health management departments and medical institutions.
Best Practices

Beijing Hospital Appointment Unified Platform has been integrated into the JingTong Mini Program. By aggregating resources from 300 healthcare institutions across the city, it offers 7×24-hour multi-channel appointment services. The platform has over 20 million registered users, handles an average of 150,000 registration requests daily, and total outpatient services reaching 160 million patient visits. Through full-scenario service integration and intelligent algorithm empowerment, it achieves extreme simplification and optimization of medical processes. Leveraging big data models and waitlist feature, it ensures equitable healthcare access for over 30 million patients.

  • Provider
  • China United Network Communications Corporation Beijing Branch
  • Contact
  • Zhu Chenxiao    13426416085    zhucx56@chinaunicom.cn

  • Provider Profile
  • China Unicom Beijing Branch, the municipal subsidiary of China United Network Communications Group (China Unicom) in the capital city, is responsible for telecommunications network construction, operation and services throughout Beijing. As a key ICT infrastructure provider:

        Serves over 20 million users

        Delivers 5G, cloud computing and big data solutions

        Powers Beijing's smart city and e-government initiatives

        Drives digital economy development with localized technologies.